Call center management on fast forward : succeeding in today's dynamic customer contact environment /
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Annapolis, MD. :
ICMI,
c2006.
|
| Edition: | Actualizada y ampl. |
| Subjects: |
Sistema de Bibliotecas de Universidad de Costa Rica
| Call Number: |
658.812 |
|---|---|
| Copy | Available |